İntel Iris Xe Graphics Yeni Sürümü Ne Zaman Yayınlanır

[Emrah28]

İntel Iris Xe Graphics Yeni Sürümü Ne Zaman Yayınlanır Yüklü Olan Sürüm Tarihi 09.06.2025 İki Hafta Önce Yayınlanmış Oyunlarımda Kasma Sorunu Yaşıyorum 

[RandyT_Intel]

Hi @Emrah28,

Lütfen size yalnızca İngilizce olarak destek verebileceğimi unutmayın. Bu yanıtı çevirmek için bir web çeviri aracı kullandım, bu nedenle bazı yanlış çeviriler olabilir

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

• Please provide the SSU log report and share it here so I can review your system's configuration. 
• Are the contraction problems occurring with all games released two weeks ago, or just specific ones? Please note that we can only investigate one game per case. For issues related to other games, kindly create a separate thread for each title.
• Have you tried updating the graphics driver to the latest version available on Intel's website?
• Are there any background applications running that could be affecting game performance?
• Are you receiving any specific error messages when the contraction problem occurs? You may provide screenshots or screen recordings to help illustrate the issue.
• Have you attempted any troubleshooting steps so far, such as reinstalling the games or adjusting graphics settings?
• Have you checked the game's system requirements to ensure compatibility with your hardware? Please provide the name of the game and indicate which digital distribution platform you purchased it from or are currently using (e.g., Steam, Epic Games, Origin).
• Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay. 
• Additionally, you may follow this guide on how to report performance issues in the game. 

I look forward to your response and am committed to resolving your issue promptly. 

Regards,  

Randy T.  

Intel Customer Support Technician  

[RandyT_Intel]

Hi @Emrah28,

Just checking in on my previous message regarding your inquiry. Have you had a chance to review it? If you need more information or have any questions, feel free to reach out. I'm here to help!

Regards,  

Randy T.  

Intel Customer Support Technician  

[RandyT_Intel]

Hi @Emrah28,

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

Regards,  

Randy T.  

Intel Customer Support Technician