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DClow
Beginner
200 Views

Не получается установить графическое решение Intel.

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Изначально выдавало ошибку, мол устройство не соответсвует минимальным требованиям. Написав в службу поддержки, выяснилось, что нужно отсоединить дискретную видеокарту и подключить монитор к интегрированной. Началась установка, после чего нужно было перезагрузить компьютер. Но монитор больше не подключался к материнской плате, и работал только через дискретную видеокарту. То есть, он как-то реагировал на подключение, но ничего не выводил, а через несколько секунд уходил в спящий режим. Причем он перестает работать именно при запуске самого Windows. Изначально на нём появляются всякие логотипы, и я даже могу зайти в BIOS. Я подключил видеокарту обратно, через неё всё работало. Но, как оказалось, драйвер не был установлен. Я попытался еще раз, но теперь используя дискретную видеокарту, и мне выдало ошибку "Эта операционная система не поддерживается". С чем это может быть связано и что мне делать?

 

Процессор: i5 7400

OС: Windows 10, 1909

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1 Solution
n_scott_pearson
Super User Retired Employee
118 Views

By default, the BIOS for most Desktop motherboards will disable the Intel HD Graphics hardware when it detects that a discrete graphics card is detected. Based upon this report, this is exactly what has occurred in your system.

 

  • If you wish to use only this discrete graphics card for all monitor output, then simply connect your monitors to this card and you are done.

 

  • If you wish to use both the Intel Graphics engine and the discrete graphics card simultaneously, then what you need to do is go into BIOS Setup and change the configuration so that the Intel Graphics engine is NOT disabled when the discrete graphics card is detected. As you make this change, you will also need to specify which of these solutions will be used for BIOS POST and BIOS Setup output. Whichever you choose must have a monitor connected to it at all times. In some BIOS implementations, a single parameter is used to answer both questions. In other BIOS implementations, separate parameters are used.

 

Hope this helps,

...S

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6 Replies
LeonWaksman
Super User
118 Views
  1. Please download Intel System Support Utility (SSU).
  2. Run the SSU scan. Save the results and the .txt file with the results, attach to your post (use "paperclip").

Leon

 

 

DClow
Beginner
118 Views
posted a file.
LeonWaksman
Super User
118 Views
  1. Your processor is equipped with Intel HD Graphics 630 integrated graphics. You have already installed the latest DCH driver version 26.20.100.7985. However, the Integrated Graphics is probably disabled in BIOS settings (and that is correct), since you have installed NVIDIA Graphics Card and the video is generated by NVIDIA adapter.
  2. If you want to use the Intel Graphics, you need remove the NVIDIA card and enable the IDG in BIOS.

 

Leon

 

DClow
Beginner
118 Views
n_scott_pearson
Super User Retired Employee
119 Views

By default, the BIOS for most Desktop motherboards will disable the Intel HD Graphics hardware when it detects that a discrete graphics card is detected. Based upon this report, this is exactly what has occurred in your system.

 

  • If you wish to use only this discrete graphics card for all monitor output, then simply connect your monitors to this card and you are done.

 

  • If you wish to use both the Intel Graphics engine and the discrete graphics card simultaneously, then what you need to do is go into BIOS Setup and change the configuration so that the Intel Graphics engine is NOT disabled when the discrete graphics card is detected. As you make this change, you will also need to specify which of these solutions will be used for BIOS POST and BIOS Setup output. Whichever you choose must have a monitor connected to it at all times. In some BIOS implementations, a single parameter is used to answer both questions. In other BIOS implementations, separate parameters are used.

 

Hope this helps,

...S

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DClow
Beginner
118 Views
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