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Try to clean the browser cache.
Leon
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ありがとうございます
ブラウザのキャッシュを全て削除して起動しましたが、このメッセージが表示されます。
'' スキャンの実行時にエラーが発生しました。もう一度試行するか、インテルの FAQ でサポート情報をご確認ください。 ’’
私が使用したブラウザは最新のFirefoxです。
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- Uninstall the currently installed Intel DSA using DSA Uninstaller Tool: https://downloadcenter.intel.com/ja/download/28984/Intel-Driver-Support-Assistant-Uninstaller
- Install the latest version of Intel DSA and try again: https://downloadcenter.intel.com/ja/download/28425/Intel-Driver-Support-Assistant?product=128824
Leon
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教えていただいた通りに実行しましたが、同様のメッセージが表示されます。
何度やり直しても成功しません。
申し訳ないです。
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- What is the version of your Windows?
- If you are going through a proxy to access the internet, you may need to configure it to allow access. You can check the proxy configuration by following these steps:
- Open the Internet Options control panel, which can be found in the Windows Start Menu.
- Select the Connections tab at the top of the window, and then select the LAN settings button near the bottom of the window.
- If on a company network, and Automatically detect settings or Use automatic configuration script are selected, then you will need to contact your network administrator to allow connections to localhost. If you are not on a company network and these settings are selected, you will need to manually configure the proxy device to allow connections to localhost.
- If the Use a proxy server for your LAN checkbox is selected, make sure Bypass proxy server for local addresses is checked. Click the Advanced button, and in the Exceptions text area, add 127.0.0.1, and then select OK and OK.
- If you are using the Firefox browser and connecting to the internet through a proxy, you may need to change your settings. From the menu in Firefox, choose Options and then select the Settings button in the Network Proxy section. If Manual proxy configuration is selected, please ensure that the following entries are included in the No Proxy for text area: localhost, 127.0.0.1.
- If you are running security or firewall software that may block network connections, you will need to configure their software to allow access to the Intel® Driver & Support Assistant. Please refer to your security software vendor for instruction on how to manage this access.
- If you are using Internet Explorer or an older version of Edge and get a "blocked" message, please try copying the URL path and pasting into either Chrome or Firefox browsers. Intel® DSA is supported on Microsoft Windows 7, Windows 8, Windows 8.1, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers.
Leon
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どうやらfirefoxのアドオンが原因だったようです。アドオンを解除したら成功しました。
I'm sorry for the trouble.
Thank you very much.
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