启动游戏出现蓝屏重启

[夏一]

  在我下载好the sim4之后，每次启动都会出现蓝屏重启，游玩其他游戏没出现这个情况。

[Jose_Intel]

Hello @夏一

Thank you for posting on the Intel️® communities.

We understand you are getting issues with The Sims 4, we will be more than happy to help you.

Please answer the following:

·      Was it working before?

·      Have you made any recent software changes?

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Then, please generate and attach the Report for Intel® Intel Graphics Command Center

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello 夏一

We hope you are doing fine. 

Were you able to check the previous questions? 

Let us know if you still need assistance by attaching the required reports. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Jose_Intel]

Hello 夏一

We hope you are having a nice day. 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards. 

Jose B.  

Intel Customer Support Technician.