很久的一个问题（漏洞）

[AY_LK]

小新14习笔记本i51235U的核显Xe80 32.0.101.5768的版本，玩一些游戏（minecraft，原神）的时候会时不时卡住，游戏画面不在加载，但游戏依旧在运行，甚至有声音，系统是win11家庭版23H2

[JedG_Intel]

Hi AY_LK,

Thank you for posting at Intel Community Forum

For me to properly address this concern, please share the following details:

1. Was this working before or a newly integrated system?

2. Did you make recent changes to the system?

3. Have you tried contacting your OEM about this issue?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello AY_LK,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello AY_LK,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician