Hello ZHAOYAWHY,
Thank you for reaching out and for providing those information! I understand that you're having issue with your Display while using the Thunderbolt Controller.
Kindly answer the following questions to further troubleshoot the issue:
- What is the cable that you are using? Is it a thunderbolt cable or an HDMI Cable?
- Have you updated your Graphics Driver to the latest Version?
- What is the specific issue being encountered on your Display?
- Have you done other troubleshooting steps?
Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.
I look forward to your response!
Best Regards,
Robbie R.
Intel Customer Support Technician
