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형최
Beginner
870 Views

업데이트 이후 DaVinci Resolve 다빈치 리졸브 오류

50563456_1336306443177997_2004657701732220928_n.jpg

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6 Replies
Wanner_G_Intel
Moderator
85 Views

Hello 형최, Thank you for joining this Intel Community. You may receive this error if your system does not meet the application requirements.These requirements usually change if a new version of the application is released. Please review the following information: A. What is the DaVinci Resolve version installed on your system? B. Are you using both Integrated and discrete graphics? Here you can run our Intel® System Support Utility and attach the report to this thread to take a look at your system configuration. 1.Download the Intel® System Support Utility and save the application to your system. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91... 2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View. 3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer. C. Also, make sure Windows* is up to date. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
85 Views

Hello 형최, Were you able to check the information provided above? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
형최
Beginner
85 Views

I could not solve it.

After the update

I can not run Davinci Resolve

(https://www.blackmagicdesign.com/us/products/davinciresolve/)

Many consumers in Korea have the same symptoms

I can not use it

Wanner_G_Intel
Moderator
85 Views

Hello 형최, We would like to have more details about your system configuration. Please provide this information: *System information -Computer make/model, or if it is a Desktop the motherboard make/model. -Make and model of any Displays that are used to see the issue. -Attach the DxDiag.txt and SSU.txt reports DxDiag.txt report: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics-drivers.html SSU.txt report: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- *Additional configuration details: (Provide any other hardware needed to replicate the issue. ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc) Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
85 Views

Hello 형최, If you have any further questions, we will be glad to help you . Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
85 Views

Hello 형최, If you have any update about this issue, please keep us informed. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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