Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

15.46 breaks YCbCr on DP 1.2 to HDMI 2.0

JLena
Novice
8,862 Views

After upgrading to the latest HD 530 driver for WIndows 10 x64, I noticed that choosing YCbCr causes signal loss to my screen. This option worked perfectly with the previous driver version 15.45 so I reverted back.

I'm using an i3-6100 with ASRock Deskmini and a 4K LG capable of 4:4:4 connected to PC over DP 1.2 and adapter to HDMI 2.0.

I haven't posted here before so please let me know what other information I can provide to help this along.

Thanks

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30 Replies
idata
Employee
913 Views

Hello jun1us,

 

 

Thank you for testing the driver.

 

 

Let me investigate further on this. I will be posting information on this thread as soon as I have it available.

 

 

Regards,

 

Fred D.
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IHirv
Beginner
913 Views

I had exactly the same problem on my Chuwi Hi13 tablet 2+1, with Edge browser and Netflix, also Netflix app for Windows 10.

I can confirm that the latest driver (for Intel HD Graphics 500) fixed the problems here.

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idata
Employee
913 Views

Hello jun1us,

 

 

Would you please test the driver that is on this link? https://downloadmirror.intel.com/27484/a08/win64_15.65.3.4944.zip https://downloadmirror.intel.com/27484/a08/win64_15.65.3.4944.zip

 

 

@ Ivo-Ott

 

Thanks for the feedback you provided about latest graphics driver.

 

 

Regards,

 

Fred D.
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JLena
Novice
913 Views

Hi Fred,

Still no luck.

Appreciate Intel's commitment to fixing this problem.

Thanks,

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idata
Employee
913 Views

Hello jun1us,

 

 

I am sorry to hear issue persists even with latest graphics driver. I will keep investigating this issue, and as soon as I have information available I will post it on this forum thread.

 

 

Regards,

 

Fred D.
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idata
Employee
913 Views

Hello jun1us,

 

 

We usually do not support the usage of converters/adapters, but we want to pursue this issue. We recently released a new driver 24.20.100.6025 and your feedback is very important to us. Please try installing the graphics driver that is on this link https://downloadmirror.intel.com/27680/a08/win64_24.20.100.6025.zip https://downloadmirror.intel.com/27680/a08/win64_24.20.100.6025.zip

 

 

Regards,

 

Fred D.
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idata
Employee
913 Views

Hello jun1us,

 

 

I was wondering if you still need assistance regarding the YCbCr issue you are having with the DP 1.2 to HDMI 2.0 adapter.

 

 

In case you still need assistance just let me know.

 

 

Regards,

 

Fred D.
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idata
Employee
913 Views

Hello jun1us,

 

 

I wanted to know if you were able to test the graphics driver update. If you still need assistance just let me know.

 

 

Regards,

 

Fred D.
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RonaldM_Intel
Moderator
913 Views

Hello everyone,

You should be able to set the desired video output range for Non-Native HDMI connections by opening the Intel Graphics Control Panel > go to Video > "Basic " or "Color Enhancement" > Input range > Driver Settings > Full.

Please let me know if this works for you.

Best Regards,

Ronald M.

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TWilm
Novice
913 Views

Hi,

I'm having the same issue connecting my Panasonic Plasma TV

with my PC through a very simple Displayport to HDMI Converter.

Latest driver.

No quantization options availabe.

Seems as if TV is set to YCbCr mode.

With the advice from post before I can look make colours

in videos normal, but desktop colours have crushed blacks...

Someone has to find out, what disables the quantization options.

And bring them back, whatever connection/display is used.

Thanks.

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