Graphics
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4000 Graphics card in Dell laptop

Signmanrich
Beginner
685 Views

The 4000 graphics card has been discontinued by Intel and they no longer support it. Is there any way to upgrade it internally to work with adobe Photoshop 2021?

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AlHill
Super User
679 Views

Two problems:  1) you have a laptop.  2) the graphics are integrated with the processor.

Answer - you need to upgrade to a new(er) system.

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AndrewG_Intel
Employee
667 Views

Hello @Signmanrich

Thank you for posting on the Intel® communities.

We hope that the assistance provided by the community has been helpful. 


Also, we would like to inform you that due to the Intel® HD Graphics 4000 has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.

https://www.intel.com/content/www/us/en/support/discontinued-products.html  


You can verify this product's discontinuance status at the following links:

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.


Best Regards, 

Andrew G.

Intel Customer Support Technician


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