Dear Esteban, thanks for the reply.
attached the SSU file required.
4K movies have always been played jerkily, the connecting cable to the TV is an HDMI "4K HDMI cable 2m, Snowkids HDMI 2.0 a / b high speed cables with Ethernet, supports 4K 60Hz HDR 2.0 / 1.4a".
When I play 4K movies the CPU usage is only 10/15%, is it possible to activate the graphics acceleration?
mgril2, Thank you for posting in the Intel® Communities Support.
Please keep checking your original thread:
Intel Customer Support Technician
A Contingent Worker at Intel