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A big issue with intel arc A750 graphics card that may not support with Autodesk Maya .

Rony601
Novice
2,846 Views

Hello, intel hardware engineers and software developers:

       I received my newly bought intel Arc A750 graphic card yesterday, and then I installed the drivers correctly according to the official operation instructions. I am a 3D designer , and I use Autodesk Maya,  a lot in my daily work. However, when I used Autodesk Maya yesterday, I found this GPU not support with Autodesk Maya on Render.  The version of my Autodesk Maya software is version 2022. I suspect that the driver of the graphics card has not developed and optimized it. Could you please check whether this problem exists and how to solve it? Because it's a very big issue for me and 3D designer . 

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10 Replies
Andres_Intel
Employee
2,801 Views

Hello Rony601,

  

 

Thank you for posting on the Intel®️ communities. I understand how important is for you as a 3D designer to have Autodesk Maya working with your Intel® Arc™ A750 Graphics, I will be happy to help you.  

 

To answer your questions I will start with an investigation to check if there is an option to solve it as soon as possible for you.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician


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Rony601
Novice
2,778 Views

Thank you sir,

Please, quick solve this problem. Further Arc A750 don't work with Keyshot software. If you make this card only for gamer user please

mention in this card specification (only for gamer). Intel is a so much reputation company. I love so much Intel brand from other pc 

manufacturer brand. When i heard intel make graphic card and i saw this card in internet, then i decied i must buy intel graphic card.

This card is good as price. But as a 3d Artist, I am relay sorry to say, Nvidia graphic card much better then Intel graphic card. Nvidia card for all user.

I hope and know Intel team must solve this problem. You can do everything in this component. 

Please quick fixed this issue. 🙏

ARC A750 not support with Maya renderARC A750 not support with Maya renderARC A750 not support with KeyshotARC A750 not support with Keyshot

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Andres_Intel
Employee
2,768 Views

Hello Rony601,

 

 

Thank you for your response and for sharing the screenshots, that helps a lot.


We will try to replicate the issue, as soon I have the results I will let you know.



Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Rony601
Novice
2,718 Views

Do you take actual step for this problem?

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Andres_Intel
Employee
2,690 Views

Hello Rony601,



Thank you for your time and patience.


We still working on the reproduction of the issue, I am sorry that this is taking some much time, but we are doing all possible to tests to check if we replicate the issue, I will let you know the results as soon as possible.



Best regards, 

 

Andres P.   

Intel Customer Support Technician 


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Andres_Intel
Employee
2,624 Views

Hello Rony601,

 

 

Thank you for your wait time.


We have completed the reproduction and I want to let you know that currently there is no support for DGx GPU rendering on Arnold. Nvidia/CUDA is the only supported option currently. 


Let me know if you have further questions.

 


Regards,  

 

Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
2,579 Views

Hello Rony601,

 

 

Were you able to check the previous post? Remember that  there is no support for DGx GPU rendering on Arnold. Nvidia/CUDA is the only supported option currently. 

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


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Sarin18
Beginner
2,551 Views

Hey Andres you folks need to figure out some solution for this, until Arc gains market share the popular render engines wont add support for it, Autodesk Maya is widely used for 3D modelling across the industry and currently no render engine for Maya has support for Intel Arc GPU's, all of them support mostly NVIDIA cards, reason is most likely due to market share. AMD developed their own plugin for Radeon cards called Radeon ProRender for Maya, something similar from Intel would be nice.

AliPenji
Novice
2,024 Views

Sarin open a new thread as Andres suggested so they will take necessary steps i guess.

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Andres_Intel
Employee
2,540 Views

Hello Rony601,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.


@Sarin18 thank you for the advice, since this case will not be monitored, if you need more information please open a new thread and we will be more than happy to help you

 

  

Best regards, 

 

Andres P. 

Intel Customer Support Technician 


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