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A curious Problem connecting my PC to a TV

KHahn
Beginner
‎10-19-2019 04:10 PM
710 Views

Since I have a PC with an 8th GEN Intel i5 processor 8400 and an Intel UHD Graphics 630, I thought I should ask here.

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I have one Monitor connected via HDMI and when i connect the Samsung Smart TV with HDMI while it has no power, its fine, but when I turn on the power Monitor Display freezes, can't move the mouse and the picture is "shaking".

When I connect the TV when it has power and is turned on, everything is fine. When I turn of the TV in that state it freezes again.

 

Connecting a second PC Monitor works fine too.

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AlHill
Super User
‎10-19-2019 05:14 PM
514 Views

What is the model number of your device/motherboard?

What version of Windows 10 are you using? 1903?

 

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KHahn
Beginner
‎10-19-2019 06:31 PM
514 Views

Windows 10 Home, 1809 not yet updated

 

Acer

Aspire XC-885

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AlHill
Super User
‎10-19-2019 07:08 PM
514 Views

Update your bios,

update windows to 1903,

use the latest driver from the acer downloads for your device,

and use a better quality HDMI cable.

 

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