Community
cancel
Showing results for 
Search instead for 
Did you mean: 
SWaza
Beginner
200 Views

A want to know a fix with my laptop that whenever I play games even small games i get stutters and i downloaded a program to see my usages and whenever the stutter happens my cpu usage goes to a much higher percentage than usaul.

It only happens when my usage goes relatively high like 70-100 mark.

My temperatures are between 45- 70 when gaming often at 60+ -70

Ive tried everything possible. Factory resetting capping usage (that doesnt work) I have a Core I 5 8265U and GTX 1050 Max Q.

I also have a laptop cooler at the bottom of my laptop for the temps.

 

0 Kudos
9 Replies
AlHill
Super User
75 Views

Do you have only the nvidia graphics and no intel graphics? If so, contact your laptop manufacturer and/or nvidia.

 

Doc

 

SWaza
Beginner
75 Views

No I do have the Intel control panel and UHD graphics.

AlHill
Super User
75 Views

Ok, you have dual graphics. use both the intel AND nvidia drivers provided by your laptop manufacturer and NOT the Intel generic driver.

 

Doc

 

SWaza
Beginner
75 Views

I have updated my intel drivers and they helped but the stutter still exists when my cpu increases in usage

AlHill
Super User
75 Views

You must use BOTH the intel and nvidia from your manufacturer site, not just the intel.

 

Doc

 

SWaza
Beginner
75 Views

I have. I should of made it clearer but my nividia drivers were the latest from their website. All of my drivers are up to date and i still get that slight stutter

AlHill
Super User
75 Views

"I should of made it clearer but my nividia drivers were the latest from their website."

 

From who's website? nvidia or the laptop manufacturer?

 

Doc

SWaza
Beginner
75 Views

From NVIDIA
AlHill
Super User
75 Views

I do not know how many times I need to say this - BOTH drivers MUST come FROM the laptop manufacturer.

 

I am done now. Any additional support should come from the laptop manufacturer for THEIR laptop. That means you need to contact customer support at your laptop manufacturer.

 

Doc

 

Reply