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A770 这个已知问题有计划修复吗?

鸟鸟
Beginner
661 Views

KNOWN ISSUES:
Intel® Arc Graphics Products:

System may hang while waking up from sleep. May need to power cycle the system for recovery.

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Hugo_Intel
Employee
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Hello 鸟鸟


Thank you for posting on the Intel Communities. I am sorry that you are experiencing this known issue of system hangs when trying to wake up from sleep.


At the moment we continue to work on this issue to come up with a resolution. Please allow me to check internally if there is any update that we can share. I will post back once I have an update for you.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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鸟鸟
Beginner
576 Views

加油!

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Hugo_Intel
Employee
542 Views

Hello 鸟鸟


Thank you for your patience. There is no new information that we can share on this issue, but please know that we are actively working on a fix for it, however, there is no estimated time for the fix to be released. Thank you for your understanding and support.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
511 Views

Hello 鸟鸟


Since there are no further questions we will proceed to close this thread. If you need further assistance please open a new topic as this thread will no longer be monitored. Thank you for your understating and support.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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