Graphics
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A770 No Signal After Intel Driver Installed

TruthGaming
Novice
574 Views

I am a recent A770 buyer and have had problems with the signal cutting out.  I am to the point where I wiped Windows 11 and reinstalled Windows 11.  The first thing that happened during the WHQL Intel software installation was the signal cut out, and the only way to get it back was to once again reinstall Windows 11.  Presently I am using the Microsoft default driver.

 

Can you help?

 

-E.

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3 Replies
Hugo_Intel
Employee
531 Views

Hello TruthGaming


Thank you for posting on the Intel Communities. I am sorry you are experiencing no display issue when installing the driver for your Intel® Arc™ A770 Graphics. Please let us know the following information to assist you with this issue:


  • What type of connections are you using(HDMI, DP)? Have you tried different cables?
  • Do you use any kind of video adapters?
  • Create a log file with the Intel® System Support Utility and attach it to your response.
  • Create a System report following these instructions. Only use the instructions under Intel Graphics Command Center (Intel GCC):

https://www.intel.com/content/www/us/en/support/articles/000005848/graphics.html


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
499 Views

Hello TruthGaming

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician.


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Hugo_Intel
Employee
470 Views

Hello TruthGaming

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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