ARC 750 CALL OF DUTY WARZONE

[yudegi]

Hi. I bought Arc A750 yesterday. My old GPU was AMD RX 580. I removed my previous driver normally and with DDU. I enabled Resizeable Bar. I installed latest Arc Driver. When I open Warzone it stucks at Shaders Pre-Loading %0. Then I tried Beta drivers, WHQL drivers. But they didn't fix my problem. Then, I upgraded my OS to Windows 11. In Windows 11 the game didn't start at all. Then I rolled back to Windows 10. I switched Battle.Net to Steam but it didn't work. I don't want to return this GPU. How can i fix this issue?

[ACarmona_Intel]

Hello Yudegi,

Thank you for posting in our communities.

We are currently investigating an issue in which Warzone 2.0 is either crashing at startup or freezing while loading at startup. Let me know if you see any error messages or if there is any error in the game's log. For reference, check this link's section named "Upload COD Bug Report" for details.

To help us determine if there is a driver regression issue, please uninstall your current driver using DDU and then install driver 31.0.101.5085. Please let me know if this makes any difference.

Thank you, and have a great day!

Best regards, 

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Yudegi,

We are checking in with you to see if you have already uninstalled your current driver using DDU and then installed driver 31.0.101.5085.

And by the way, if you have any questions, please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[charlybe]

I also own an Intel Arc A750 graphics card, and I’ve been facing problems since the launch of Modern Warfare 3 Season 2. Specifically, I encounter difficulties when trying to install shaders, and occasionally experience in-game crashes—despite everything working fine before. I’ve taken the steps of removing the 5333 drivers using DDU and downgrading to version 5074, but unfortunately, the issue persists. It’s frustrating, isn’t it? Let’s hope for a solution soon! 🤞🎮

[ACarmona_Intel]

Hello Yudegi,

We are checking in with you on the Call of Duty Warzone issue that we have, as we have not heard any response from you. 

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Yudegi,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician