ARC B580 and Avowed

[Marth1]

Hello,

I have massiv problems with the game "Avowed" and my Arc B580. I use a AMD 7600 as CPU.

THe game runs only on 20 fps on 1080 and 1440. I combined every setting (low, medium or high) and alle upscaling options int he game but it always runs on 20fps no matter what I do.

Is there a fix comming for the game soon?

[JohnM_Intel]

Hello Marth1,

Thank you for raising this concern via Intel Community. For me to better investigate this issue, I have some questions below for me to look at why the FPS is running at only 20 FPS.

1. What is the GPU used before in your system?
2. Did this issue happen before?
3. Did you update the B580 drivers?

If there's an available graphics driver from the old GPU, just let me know.

Regards,

John Sergio M.

Intel Customer Support Technician

[Marth1]

Hi 🙂

i completly wiped my PC and made a fresh windows installation with newest graphics drivers, Mainboard Chipset update (ASRock B650M Pro RS Wifi) and so on.

games runs now on 40ish fps no matter what graphic setting I use. Even on 1090p with low setting.

Activating upscaler makes the game insane blurry and moving objects, such as the weapon, leave a kind of trail that shortly remains in the image.

1. What is the GPU used before in your system?

my old GPU was an Gforce1060 6GB and drivers are wiped out after clean windows installation.

2. Did this issue happen before?

Got this card for like 2 weeks in Avowed was the first new game I tried.

3.Did you update the B580 drivers?

yes

[JohnM_Intel]

Hello Marth1,

Since you have completed the DDU and clean installation for the GeForce 1060 6GB drivers, I would like to request that you provide an Intel System Support Utility for Windows. This will help me better understand your system configuration. Additionally, could you please provide a screenshot of the error and the settings of Avowed?

Regards,

John Sergio M.

Intel Customer Support Technician

[Marth1]

sry, can't make any screenshots because I returned the game on steam before I hit the 2hours mark and am not longer able to return it. here is the  system log:

[JohnM_Intel]

Hello Marth1,

Thank you for letting me know that you've already returned the game to Steam. I will need some time to further investigate the issue with the low FPS.

Regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello Marth1,

I hope this message finds you well. I understand how important this issue is to you, and I apologize for any inconvenience this may cause. Unfortunately, we are unable to proceed with the investigation at this time because I need additional information to replicate the issue in our lab, and I understand you no longer have access to the game.

Please know that I am here to assist you, and if you have any further questions or if the situation changes, feel free to create a new thread. For now, I will proceed with closing this thread.

Thank you for your understanding and patience.

Regards,

John Sergio M.

Intel Customer Support Technician