Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22948 討論

Abnormalities occurred in the Sky game

ncmr
初學者
620 檢視

In the game, some game content images may have abnormal images such as black blocks, as shown in the picture.  use ultra7 155h arc graphics屏幕截图 2024-12-06 221254.png屏幕截图 2024-12-06 221339.png屏幕截图 2024-12-08 182653_compressed.png屏幕截图 2024-12-06 221235_compressed.png屏幕截图 2024-12-06 221328_compressed.png

0 積分
3 回應
RobbieR_Intel
主席
536 檢視

Hello ncmr,

 

Thank you for reporting this issue. I understand that you are having graphics issues with your Ultra 7 155H Processor.

 

Please answer the following questions:

  • What is the game that you are playing?
  • What are your Game Settings?
  • Have you made recent changes to your system?
  • Have you noticed this issue with other games?

 

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

 

I look forward to your response!

 

Best Regards,

 

Robbie R.

Intel Customer Support Technician

 

JeanetteC_Intel
500 檢視

Hello ncmr,


Good day.


I am waiting for an update regarding the details I requested to further check this issue. Kindly let me know about this information so I can identify the next steps that need to be taken to solve this issue.

 

I will wait for your reply.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


RobbieR_Intel
主席
458 檢視

Hello ncmr,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

 

Robbie R.

Intel Customer Support Technician


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