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Adobe recommends that the driver version should be 27.20.100.8476 or above.

sstar83
Beginner
20,074 Views

Hello,

 

I have installed Adobe premiere pro 2022 and I am unable to use because  of the error display driver is not compatiable.  

I used their recommended link o download but the error message says the driver is the latest on the system. 

 

I downloaded DSA and it shows up to date but premier pro isn't working and tried to download and didn't work 

 

The link 

https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html  didn't work either 

 

 

My current driver version is 

ntel® HD Graphics 4600
Device Details
Adapter Compatibility Intel Corporation
Video Processor Intel® HD Graphics Family
Resolution 1920 x 1080
Bits Per Pixel 32
Number of Colors 4294967296
Refresh Rate - Current 60 Hz
Refresh Rate - Maximum 75 Hz
Refresh Rate - Minimum 59 Hz
Provider Intel Corporation
Version 20.19.15.5171
Date 11/4/2020

Processor 

Intel® Core™ i7-4790K CPU @ 4.00GHz

Intel64 Family 6 Model 60 Stepping 3
Architecture x64
# of Cores 4
# of Threads 8
Processor Base Frequency 4001 MHz
Current Voltage 1.8
Level 2 Cache 1024 Kb
Level 3 Cache 8192 Kb
Processor Id 0x306C3
Revision 15363

 

Operating System

Microsoft Windows 10 Pro (64-bit)
Release 2009
Version 21H1
OS Build 10.0.19043
Build Branch vb_release

 

Any help on the above issue?

Thanks in advance. 

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AlHill
Super User
20,068 Views

You have the latest version already.   You simply cannot meet Adobe's requirements.

You need to upgrade your hardware.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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