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Arc A750 fans runs at different speed.

Lipe
Beginner
952 Views
I accidentally touched one of the fan of my arc A750 (the left one), I became paranoid and now I can see that the fan stops early compared to the other one when ever I turn off the system. Is it design to work like that? Or can I monitor my GPU's fan speed individually so that I can varify that both are running at same speed?
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6 Replies
AlHill
Super User
936 Views

Sticking your finger in the fan is not recommended.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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IsaacQ_Intel
Employee
916 Views

Hello @Lipe

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

 

In order to have a better understanding of your issue, please provide me with the following:

 

1.      Is there any sign of overheating?

2.      Please check in Arc control to verify the speed of the fans (send screenshots)

 

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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Lipe
Beginner
909 Views

Thank you for your attention. i have not noticed over heating issues after replacing to a better airflow cabinet. iamemory temperature remains higher and goes beyond 80 degree Celsius sometimes.memory temperature remains higher and goes beyond 80 degree Celsius sometimes.

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IsaacQ_Intel
Employee
908 Views

Hello @Lipe

 

Thank you for your reply.

 

Were you able in Arc control to check if the speed of the fans is normal? Or were you able to configure it?


Also, please attach the following:


  • Intel System Support Utility (Intel SSU) report.
    • Download Intel® System Support Utility
    • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click "Next"; then "Save."


 

Best regards,

Isaac Q. 

Intel Customer Support Technician



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Lipe
Beginner
899 Views

Iam sorry if i have caused any confusion, regarding to your question about have i made any changes to fan speed is No. And i havnt noticed any issue with the graphics card. Iam only worried because one of the fan out of two on my LE arc 750 stops early than the other, i felt that i have damaged the fan by accidentally touching it while it was running. I have attached the file you have asked for. 

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IsaacQ_Intel
Employee
897 Views

Hello @Lipe

 

Thank you for your reply.

 

Based on our observations, this behavior is consistent with the expected norms. So, there is nothing to worry about it.

 

Since there is no issue on this thread, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel.

 

Also, these GPUs have a warranty expiration time of 3 years. This Intel®️ Arc 7 three-year limited warranty applies to eligible Intel®️ Arc Cards that are packaged in authentic Intel packaging and sold to end customers as standalone components. Intel®️ Arc Cards contained within OEM systems are subject to OEM manufacturer warranties and generally are not supported directly by Intel.

 

Thank you for your understanding. 

 

Best regards,

Isaac Q. 

Intel Customer Support Technician

 

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