Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20975 Discussions

Arc Control panel卡死,重启也不能恢复

consean
Beginner
5,095 Views

如题,已经试过重启,重装,重新启动服务,都没有反应,打开面板之后无法进行任何操作,偶尔alt+o能打开监控界面,但所有信息都被短横杠替代“-”,control panel能显示,但无法进行任何操作。

屏幕截图 2023-03-08 172254.png

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23 Replies
Hugo_Intel
Employee
761 Views

Hello consean


Were you able to do the troubleshooting steps I advised in my previous post?

Please let us know if you were able to test Intel® Arc™ Control Software with a VPN and if the issue persisted.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
752 Views

Hello consean

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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Harry44
Novice
734 Views

hi, I also have the same problem. (driver ver. 4314 , 4335)

Until one day I remove a device called "NF I2C Slave Device" on the page of Devices and Printers.

Then the problem is solved... I think it is related to a conflict in this device.

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