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Artifacts, black screen, blue screen

New Contributor I

Hi Intel,


After updating to drivers I came across to the following problem;


Artifacts suddenly appear on the screen and after about 5sec screen goes black. Obviously I am losing control of pc totally during this moment.

This has happened most of the times during gaming "Dota2" and once in a "War Robots".


Also same issue happened during a simple browsing per "Google Chrome".


Recenlty playing "Dota" the artifacts following the black screen happened about 3 times and I just rebooted my pc and re-joined the game. Once rejoined, it happened again and again in a few mins period and on one of the artifact moment finnaly gave me a blue screen.

I am attaching all the info I have related to that issue.

Also, I did try the default things like "Uninstalling drivers with DDU and re-installing them again"

I can confirm that this didnt help.


Please advise the solution to fix this.


Many Thanks

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21 Replies

Hello Makas,



We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  



Best regards, 


Andres P.   

Intel Customer Support Technician 

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