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Artifacts, black screen, blue screen

Makas
New Contributor I
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Hi Intel,

 

After updating to 31.0.101.4644 drivers I came across to the following problem;

 

Artifacts suddenly appear on the screen and after about 5sec screen goes black. Obviously I am losing control of pc totally during this moment.


This has happened most of the times during gaming "Dota2" and once in a "War Robots".

 

Also same issue happened during a simple browsing per "Google Chrome".

 

Recenlty playing "Dota" the artifacts following the black screen happened about 3 times and I just rebooted my pc and re-joined the game. Once rejoined, it happened again and again in a few mins period and on one of the artifact moment finnaly gave me a blue screen.


I am attaching all the info I have related to that issue.


Also, I did try the default things like "Uninstalling drivers with DDU and re-installing them again"

I can confirm that this didnt help.

 

Please advise the solution to fix this.

 

Many Thanks

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Andres_Intel
Employee
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Hello Makas,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P.   

Intel Customer Support Technician 


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