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Auto Dimming on Just Photos Online - Unwanted - - -

targetpool
Beginner
245 Views


Hello folks,
I have properly searched the forums and Google itself
and found similar but not quite,...

I'm having an auto dimming problem with just online photos
especially on online newspaper sites......

each time I click to the next photo,
 brightness and contrast are fine 
but "auto-dims'' in 1 second, to almost too dark to see details

I put a small video up -

https://youtu.be/8-wAd2ze8RY


This happens in Chrome, Firefox , Edge and Opera ....
both laptop screen and ext monitor -
> Lenovo 6 yr old all-in-one
that has the option to turn on just the screen
without turning on the internal computer

its just online photos

the rest of my screen is fine,
my own photos on my own laptop are fine,
it only happens on websites , ie
Seattle Times, the Guardian, San Francisco Chronicle, etc

3 year old HP laptop, Windows 10, 64 bit, etc
Intel HD Graphics 620

Thank you
Craig

 

0 Kudos
5 Replies
DeividA_Intel
Moderator
234 Views

Hello targetpool,  

  


Thank you for posting on the Intel® communities.   



Thank you for the video provided, however, the issue itself is not clear. If the problem is that when you open or click the next image the photo itself goes from dark to light at the beginning I would like to inform you that happened the same to me when I open the Seattle Times website and not only on the computer but also in a cellphone.


I would like you to try and provide the following just to have a better view of the issue:


1. Do you have your operating system and drivers updated?

2. Does this issue happens on other devices (phones/tablets/PC)?

3. Does this issue appear when you go to google images?

4. Does this issue appear in social media apps?

5. Try the following links on your laptop and if possible other devices and let me know if you see the issue:

- https://www.nytimes.com/live/2021/03/19/world/covid-vaccine-coronavirus-cases

- https://www.seattletimes.com/sports/storm/sue-bird-and-megan-rapinoe-volunteer-at-seattles-giant-new...

- https://www.usnews.com/news/healthiest-communities/slideshows/richest-counties-in-america?slide=7

- https://www.news-gazette.com/toms-mailbag/toms-mailbag-march-19-2021/article_25fb4569-755e-5115-a561...

- https://www.inforum.com/business/agriculture/6943755-Retail-food-prices-rose-in-2020-report-finds



If you noticed the same behavior in any device, this could mean that is just a feature of the website and nota problem with your computer. Please do not hesitate to let me know the outcome of this test.



Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel or any of its products is implied.  



Regards,  


Deivid A. 

Intel Customer Support Technician 


targetpool
Beginner
220 Views

Thank you for sending me your email reminders about this thread,

yes I've been a bit lazy about following through,

I will come back when I put together a complete response

thank you very much for the help

DeividA_Intel
Moderator
213 Views

Hello targetpool,



I understand that you have had a busy week, and I will be waiting for your response.


Thank you for your comprehension.



DeividA_Intel
Moderator
192 Views

Hello targetpool, 


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


  

Deivid A.  

Intel Customer Support Technician  



DeividA_Intel
Moderator
179 Views

 Hello targetpool,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


 

Deivid A.  

Intel Customer Support Technician  


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