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Ayuda, desinstale mis gráficos integrados

Nahuel
Beginner
224 Views
Desinstale mis gráficos integrados por error y no sé cómo solucionarlo, lo intente de muchas formas, por favor ayudaaaa
0 Kudos
10 Replies
AlHill
Super User
219 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Nahuel
Beginner
210 Views

Este es el archivo de texto que dijiste, disculpa si no tenia que pasarlo aqui es que no entiendo mucho ingles

AlHill
Super User
201 Views

You have the original Windows 10 release from 2015.  Before you do anything else, you need to get current with windows 10.  You can try using windows update, or you can go to https://www.microsoft.com/en-us/software-download/windows10 and update now.

Your graphics driver will be installed with the windows 10 update.

This windows 10 update to get current will take a long time.  Best to use a LAN connection if available.  Make sure  you have a backup of your data.  And, you may have to take several steps to get current, being as far out of date as you are.

Also, your current version of Windows 10 (1507) is not support with current drivers.

Doc (not an Intel employee or contractor)

Nahuel
Beginner
196 Views
Amigo, hice todo lo de actualizar pero ahora mi escritorio no para de parpadear...
AlHill
Super User
191 Views

What will not stop blinking?  Be specific.

Doc (not an Intel employee or contractor)

Nahuel
Beginner
185 Views
La Pantalla no deja de parpadear, apenas inicio, pongo mi contraseña, comienza a parpadear, ya probé desabilitando los graficos integrados y no funciona, ya no sé a qué método recurrir..
(Y en modo arranque seguro va todo bien)
AlHill
Super User
179 Views

In the device manager, can you tell me the version of the Intel graphics driver?

Doc (not an Intel employee or contractor)

Nahuel
Beginner
175 Views
Intel(R) HD Graphics 620
Fecha del controlador: 15/8/2018
Versión del controlador: 24.20.100.6286
Quise adjuntar una foto pero no me deja, por el tamaño
Nahuel
Beginner
168 Views
Amigo, deja nomás, ya no me ayudes, se reinicio toda la PC y ni el sistema carga, gracias!
Sebastian_M_Intel
Moderator
149 Views

Hello Nahuel, 

 

Thank you for posting on the Intel® communities.   

 

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.  

 

The problem you are reporting is very difficult to appear with a graphics driver update, chances are that your Operating System (OS) was having issues that got worse after the OS update. 

 

I will recommend you to contact your system manufacturer (OEM) or Microsoft* so you can restore the OS to factory defaults.  

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  


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