Jack9, Thank you for posting in the Intel® Communities Support.
In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:
When you mention "the computer doesn't support the Hynix's PC711 solid state", what do you mean, that is not being detected at all or that it does not work properly?
Is this a new LAPQC71D?
Is the Hynix's PC711 solid-state new?
When did you purchase them?
At some point, did they ever work fine together?
If that is the case, when did the issue start?
Did you make any recent hardware/software changes that might cause this problem?
Which Windows* version are you using?
Does the problem happen at home or in the work environment?
If you are able to boot to Windows*, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
