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Black screen after install Drivers for HD Graphics 530, Windows 7 x64

BMust
Beginner
1,923 Views

I just upgraded to i5-6600k, After I install Intel drivers for the graphics card I get a black screen after windows 7 starts. I don't see the log on. I can remote desktop into and work on it. I can reboot into safe mode just fine. I've tried uninstall the graphics drive and reinstalling them. The versions i've tried are win64_15407.4279, and the ones released in july. I've swapped out the cpu with another i5-6600k, makes no difference. I have vga, dvi and hdmi out on the motherboard, all act the same. I can't even boot windows 7 in low res mode, it still goes to a black screen. I've updated the bios for the motherboard to the current one. Any Help will be appreciated. If I used standard vga drives it works fine.

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Amy_C_Intel
Employee
689 Views

Hello Snake98,

Please fill out the following form and post it here.

Regards,

Amy.

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BMust
Beginner
689 Views

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

black screen after install intel drivers

Does it fail every single time, or only sometimes?

 

If you can offer a % rate please do.

100%

Hardware (HW)

Brand and Model of the system.

custom built ASUS B150M-A i5-600k

Hybrid or switchable graphics system?

 

ie Does it have AMD or NV graphics too?

no addon graphics

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)

 

EFP = External Flat Panel (Monitor you plug in)

efp

How much memory [RAM] in the system (see note2 below).

16gb

Provide any other hardware needed to replicate the issue.

 

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

vga/hdmi/dvi

Hardware Stepping (see note1 below).

family6,modele,stepping 3 revsion r0

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Amy_C_Intel
Employee
689 Views

Could please give us more details about this?

When remotely accessing your system could you please access the event viewer and let us if you can see the error of the black screen?

Have you tried updating the chipset driver from ASUS?

Regards,

Amy.

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BMust
Beginner
689 Views

I ended up reinstalling the windows 7, that solved the problem. Thanks

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Amy_C_Intel
Employee
689 Views

I am glad to hear that you were able to resolve your issue. Your feedback is important to us and I thank you for taking the time to communicate this matter.

 

Regards,

 

Amy.

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