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Bug na driver Gráficos Intel®-Drivers do Windows® 10 DCH

fabio2307
Beginner
‎09-04-2020 03:22 AM
425 Views

Gráficos Intel®-Drivers do Windows® 10 DCH

Sempre que tento instalar esta drive o computador começa a piscar quer o ambiente de trabalho quer a barra de ferramentas como se tivesse  a utilizar a opção atualizar no ambiente de trabalho sendo impossível até desligar de modo seguro o computador. A única maneira de resolver é fazer um restauro para uma altura em que a driver não tenha sido instalada.

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LeonWaksman
Super User
‎09-04-2020 03:43 AM
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Hi @fabio2307 

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post.

Leon

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fabio2307
Beginner
‎09-04-2020 03:48 AM
401 Views
In response to LeonWaksman

SSu results

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LeonWaksman
Super User
‎09-04-2020 08:39 AM
340 Views
In response to fabio2307

Hi @fabio2307 

1. The laptop OEM is customizing the Intel Drivers in many cases. My advise is to uninstall the Intel DCH Driver, reboot your computer and install the Graphics Driver, downloaded from the ASUS Download Site.

2. In the same place you may find also the NVIDIA Graphics Driver and the latest BIOS>

Leon

 

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fabio2307
Beginner
‎09-04-2020 10:42 AM
333 Views
In response to LeonWaksman

Ok ty very much.

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