Dear Intel engineers, hello!
I am Microsoft Community Independent Advisor - Gao Ling. I am responsible for user technical support within the Microsoft Community.
Our user reports that The latest version of Intel® Graphics - Windows® 10 DCH Drivers (188.8.131.5200) is not compatible with version 1903_18362, which causes the device to be BSOD. Using an older version of 184.108.40.20674 does not result BSOD for the device.
I hope Intel can investigate this issue. Thank you very much!
Dear Gao Ling,
I'm not an Intel Adviser and neither employee.
We were unable to reproduce this issue on other devices, and no other users are currently reporting the same issue. However, after the user rolled back Intel® Graphics - Windows® 10 DCH Drivers from 220.127.116.1100 to 18.104.22.16874, the BSOD issue was resolved. Therefore, I think this problem may be caused by an incompatibility between the Intel driver and the Windows 10 1903 version.
The user tried to reinstall Intel® Graphics - Windows® 10 DCH Drivers, but the blue screen issue still exists. The user only provided us with a single clue - the version of Windows 10 he used was 1903_18362.267.
I have already reported this to the team of Microsoft engineers responsible for processing the issue, and they are looking into the issue.
Dear Gao Ling
In my opinion your conclusion that BSOD was caused by bug in driver and/or incompatibility with Windows 1903 is some way hasty. Could be that his computer (may be laptop) is not compatible with DCH driver? As you probably know, the version 22.214.171.12474 is the old style driver.