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TGrah2
Beginner
3,478 Views

Can Hd 5500 output 2560x1400?

I've seen places where it says that it can but when I look at all the available modes it doesn't feature this resolution. My Monitor can, the cable can, I need to know if the 5500 can.

I have the latest drivers 10/10/15

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9 Replies
JEFFREY_F_Intel
Employee
543 Views

what type of connection are you trying to use? VGA connector can't support high resolutions period (1920x1200, I believe). if you are connecting via DVI connector/cable, please note that Intel display controller only supports DVI single link, not DVI dual link. DVI single link is approximately same max resolution as VGA; DVI-D would be required for higher resolution.

If you are connecting via DP or HDMI, 25x14 should work.

TGrah2
Beginner
543 Views

Thanks for the reply. Funnily enough I bought a DVI-D because I wasn't sure about the HDMI. Sadly neither give me the option for 25x14. I've done loads of research because I bought an expensive monitor just so I could get 25x14 and apparently it's an issue with Windows 10 compatibility. I've heard that they are working on updated drivers but there was an update on the 10 Sept 2015. Oh how excited I got but to no avail. Its stupid that the mini display port can't output higher than the built in display (1080p)

I would like a real update on this because my whole reason for buying this XPS 13inch laptop was so that it could output high res to a monitor. Its shocking that I'm unable to do this.

Allan_J_Intel1
Employee
543 Views

Can you send the graphics report generated within graphics control panel?

http://www.intel.com/support/graphics/sb/cs-009476.htm Graphics Drivers — Intel® Graphics Driver Report

Allan.

TGrah2
Beginner
543 Views

Intel(R) HD Graphics 5500

Port Date: Friday, October 23, 2015

Report Time [hh:mm:ss]: 10:02:41 AM

Driver Version: 20.19.15.4300

Operating System: Windows* 10 Pro(10.0.10240)

Default Language: English (United Kingdom)

Physical Memory: 4000 MB

Vendor ID: 8086

Device ID: 1616

Device Revision: 09

Graphics Output Protocol (GOP) Version: 5.5.1028

Current Resolution: 1920 x 1080

Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz

Processor Speed: 2195 MHz

Processor Graphics in Use: Intel(R) HD Graphics 5500

Shader Version: 5.0

OpenGL* Version: 4.4

OpenCL* Version: 2.0

* Microsoft DirectX* *

Runtime Version: 12.0

Hardware-Supported Version: 11.1

* Devices connected to the Graphics Accelerator *

Active Displays: 1

Inactive Displays: 1

* Built-in Display *

Display Type: Digital

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: Embedded DisplayPort

Device Type: Built-in Display

Maximum Image Size

Horizontal Size: 11.42 inches

Vertical Size: 6.69 inches

Supported Modes

1920 x 1080 (60p Hz)

* Digital Display *

Display Type: Digital

Serial Number: T1UEE0018500

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: DisplayPort

Device Type: Digital Display

Maximum Image Size

Horizontal Size: 23.62 inches

Vertical Size: 13.39 inches

Supported Modes

640 x 480 (60p Hz)

640 x 480 (67p Hz)

640 x 480 (72p Hz)

640 x 480 (75p Hz)

720 x 400 (70p Hz)

800 x 600 (56p Hz)

800 x 600 (60p Hz)

800 x 600 (72p Hz)

800 x 600 (75p Hz)

832 x 624 (75p Hz)

1024 x 768 (75p Hz)

1024 x 768 (70p Hz)

1024 x 768 (60p Hz)

1152 x 870 (75p Hz)

1152 x 864 (75p Hz)

1280 x 1024 (75p Hz)

1280 x 960 (60p Hz)

1280 x 1024 (60p Hz)

1280 x 720 (60p Hz)

1280 x 800 (60p Hz)

1440 x 900 (60p Hz)

1680 x 1050 (60p Hz)

1920 x 1080 (60p Hz)

2560 x 1440 (60p Hz)

 

Power Management Support

Standby Mode: Supported

Suspend Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 04 72 17 04 7B 76 70 52

1B 19 01 03 80 3C 22 78 CA 61 50 A6 56 50 A0 26

0D 50 54 BF EF 80 71 4F 81 40 81 80 81 C0 81 00

95 00 B3 00 D1 C0 56 5E 00 A0 A0 A0 29 50 30 20

35 00 55 50 21 00 00 1A 00 00 00 FD 00 38 4C 1F

59 19 00 0A 20 20 20 20 20 20 00 00 00 FC 00 47

32 37 37 48 55 0A 20 20 20 20 20 20 00 00 00 FF

00 54 31 55 45 45 30 30 31 38 35 30 30 0A 00 48

* Other names and brands are the property of their respective owners.

TGrah2
Beginner
543 Views

Bump

Miguel_C_Old
Employee
543 Views

Hi Tobstar,

The maximum resolutions per video port output are the following:

DisplayPort 1.2 and eDP: 3840 x 2160 @ 60 Hz

 

HDMI*: 4096 x 2304, 3840 x 2160 @ 24 Hz / 24bpp

 

DVI: 1920 x 1200 @ 60 Hz

You can find more additional information about maximum resolution at:

https://software.intel.com/en-us/articles/quick-reference-guide-to-intel-processor-graphics Quick Reference Guide for Intel® Core™ Processor Graphics | Intel® Developer Zone

Video Adapters usually downgrade TV resolutions.

Regards,

 

Mike C
TGrah2
Beginner
543 Views

Thanks for the help by the way. The question remains - why doesn't the DisplayPort to HDMI cable that I bought, which said that it could output 2560x1440, not work then? The Monitor can as stated in the graphics report, your telling me that the card can do it as my research said but the software simply doesn't offer me that resolution?

This really shouldn't be so complicated.

TGrah2
Beginner
543 Views

RESOLVED.

It was indeed the cable. Had to be the fancy pants Display port to weird HDMI (there was me thinking that HDMI was standard)

Miguel_C_Old
Employee
543 Views

Hi Tobstar,

Thank you for your feedback.

Regards,

 

Mike C
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