Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
18936 Discussions

Crash in igd10iumd64.dll (DCH)


System Setup Information:

System Used: LENOVO
CPU SKU: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz
GPU SKU: Intel(R) UHD Graphics 620
Processor Line: U-Series
System BIOS Version: N25ET44W (1.30 )
CMOS settings: N/A
Graphics Driver Version:
GOP/VBIOS Version: N/A
Operating System: Microsoft Windows 10 Enterprise N 1903
OS Version: 10.0.18362
API: DirectX 11
Occurs on non-Intel GPUs?: No.

Steps to Reproduce:
1. Install Autodesk Fusion 360:
2. Run Fusion 360.

Expected Results:
No crash.

Actual Results:
Application crashed after signing in.

Additional Information:
A mini dump file is attached. Crashed in igd10iumd64.dll. D3D9 is OK. Only crash when API is D3D11.
Thank you for your help!

0 Kudos
0 Replies