Csgo fps very low on my a750

[Asunavn]

My mainboard b365 gigabyte chip i5 9400f
i tried uninstalling the driver and re-installing it but nothing improved fps still too low 30 to 40 too bad it's even worse than my old vga 1050ti

[Hugo_Intel]

Hello Asunavn

Thank you for posting on the Intel Communities. I know experiencing low fps and performance in your game can heavily impact your gaming experience. we will be glad to help with this issue.

The performance issues on CSGO should have been resolved starting with the driver version 31.0.101.3959, so without discarding driver issues, it would also be good to suspect that other factors are affecting the performance of the game.

The first steps I would advise would be to reinstall both the game and the driver to ensure there are no corrupted files that might be impacting the game. After uninstalling the game from Steam and reinstalling it, please use Display Driver Uninstaller to delete previous driver installation files once done, and while in safe mode update to the latest driver version 31.0.101.4644. As we ll please ensure Resizable BAR is enabled on your system to ensure the best possible performance for your GPU.

If the issue persists I would like to get more information related to the system hardware and software configuration please share with us a screenshot of the in-game graphics setting that you are using, this will be useful in case we need to replicate this issue, also please share with us a log file from Intel® System Support Utility.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Asunavn]

I tried to follow your instructions but the game is still the same, I went into the bios and turned on the resize bar in it but the card manager software doesn't work my mainboard b365m d2v bios f6 and i5 9400f

[Hugo_Intel]

Hello Asunavn

We are missing the log file from the Intel® System Support Utility as well as the screenshots of the ingame graphics settings that you are using, both important to know your system and game configurations so we can assist on this issue.

Also, I would like to mention your motherboard and processor do not meet the requirements for Intel® Arc™ GPUs as outlined in this article:

Intel® Arc™ A-Series Graphics – Desktop Quick Start Guide

It is probable that there is a limitation on the hardware side. Is it possible for you to test the GPU in a system that meets the above requirements?

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Asunavn]

my ssu file and my picture fps in game

[Hugo_Intel]

Hello Asunavn

Thank you for sharing the log file with us. Taking a look at the motherboard model Gigabyte B365M D2V and based on this website from the manufacturer there is no Resizable BAR support for this motherboard which can limit the performance that you are getting, due to this and following our previous post we would like to know if you have the chance to test your GPU with another system that meets the requirement for Arc GPUs as well as what are the graphics settings you are using whether high or low or custom if possible share screenshots.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Asunavn

I would like to know if you had the chance to test your GPU on a different system. Please let us know if this is not possible for you. Also, share with us the in-game graphics settings you are using on your game so we can help you further with this problem.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Asunavn

As stated in our previous post, based on your motherboard manufacturer's website the board does not seem to be able to handle Resizable Bar which could be a limitation for the game's performance. Our recommendation is to try to test the game in a different system that meets the requirements for our Arc A-Series GPUs and check if the same issue happens.

since we have not heard back from you we will be closing this thread, but feel free to open a new topic if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician.