Delay when typing and in when displaying images, HD Graphics 3000

[pEspe]

Hi,

I have a Dell L702x laptop, running under Windows seven. I bought this laptop (a a new one) in 2012. The configuration of the laptop is as follows : Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, 2395 MHz BIOS/Date Dell Inc. A19, 07/09/2012 NVIDIA GeForce GT 550M Intel(R) HD Graphics 3000 RAM : 8 Go TOSHIBA MK2561GSYN SCSI Disk Device : 232,89 Go (90 Go free) I use this laptop for surfing the web, writing and receiving emails. Since I bought the laptop, I have been facing the following problem : - there is a random latency from 0 to 1 second, when displaying an image, or when taking into account the typing of a character. I tried many things to solve the matter but with no success, such as : - upgrading the various drivers - re-installing Windows seven Finally, I wonder that I have to come to the conclusion that the problem is inherent to the HD Graphics 3000 card. The information about the HD Graphics 3000 card is as follows : total available graphics memory : 1696 Mo dedicated video memory : 64 Mo dedicated video memory : 0 shared system memory : 1632 Mo In the resource monitor the data are the following ; - processor utilization : low (less that 10%), max frequency : 30 to 40% - Hard disk : very often at 100% of activity usage - memory used : around 30% My questions are as follows : - do you think that the trouble come from HD Graphics 3000 card ? - in case it comes from the Intel card, is there a way to improve the matter ? - could the trouble come from the HDD ? Would replacing it by a SSD be useful ? I thank you very much in advance for any reply. Patrick

[EstebanA_C_Intel]

Hello, patrmich:

I would like to know if you have tested the behavior of your system with the following drivers.

1. OEM drivers: http://www.dell.com/support/home/us/en/04/product-support/product/xps-l702x/drivers/advanced Product Support | Dell US (make sure you select the correct OS and version.

2. Default driver from Windows 7* (uninstall the current drivers for display adapter,Intel® HD Graphics, and let the system reboot.)

3. Intel® generic drivers: https://downloadcenter.intel.com/product/81500/Intel-HD-Graphics-3000-for-2nd-Generation-Intel-Core-Processors Drivers & Software (also make sure you select the correct OS and version 32/64-bit)

If found this that could also be the issue you are encountering with, this is related to FilterKeys.

https://support.microsoft.com/en-us/kb/894040 https://support.microsoft.com/en-us/kb/894040

I look forward to your outcome with this.

Regards,

Esteban C