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18577 Discussions

Dell 7757 Intel 630 HD Graphics still 6-bit after intels 2018 "stable" update.

MMcMa4
Beginner
1,218 Views

When Will an 8 to 10 bit driver come out? Even the Microsoft generic driver gives 8-bit.

0 Kudos
8 Replies
AlHill
Super User
315 Views

You need to use ONLY the drivers from DELL for your laptop. Contact Dell for support on this issue.

 

Doc

 

MMcMa4
Beginner
315 Views

I understand that, even deleted drivers, down to windows base, and installed directly from Dell, still 6-bit.

Wanner_G_Intel
Moderator
315 Views
Hello MMcMa4, Could you please confirm the latest Original Equipment Manufacturer (OEM) driver version installed on your system? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
MMcMa4
Beginner
315 Views
Wanner_G_Intel
Moderator
315 Views
Hello MMcMa4, Thank you for your response. As stated above, we recommend using drivers provided by your Original Equipement Manufaturer (OEM) only. However, you may also install the latest Windows DCH drivers. For Intel® HD Graphics 630 Intel® Graphics Driver for Windows® 10 Version: DCH 25.20.100.6519 https://downloadcenter.intel.com/download/28515/Intel-Graphics-Driver-for-Windows-10?product=98909 Note: Please read the Detailed Description carefully. We supply generic versions of graphics drivers for general purposes. Computer manufacturers can change the features, incorporate customizations, or make other changes to the graphics driver software or software packaging. To avoid potential installation incompatibilities, we recommend that you first check with your computer manufacturer and use the driver software provided. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
MMcMa4
Beginner
315 Views

I had gone back to OEM drivers which are still 6-bit depth, to which I got frustrated with again after uninstalling drivers, restarting the computer so it refreshes as the base windows graphics driver, which even supports 8-bit depth.​

Proceeded to install the latest drivers again, still 6-bit.​

Wanner_G_Intel
Moderator
315 Views
Hello MMcMa4, The standard color depth that Windows* uses is 8-bit. In some applications, the color depth will change automatically depending on the content being displayed. Also, the driver will automatically switch to 10-bit when: a) It detects a Display that is 10-bit capable and b) A Full Screen DirectX* application that is 10-bit is launched. Which applications are you having issues with? If possible, please attach pictures showing the problems you are receiving. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
315 Views
Hello MMcMa4, If you have any further questions, we will be glad to assist you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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