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QYan0
Beginner
624 Views

Dell Inspiron 7590 4k animation lag

I am using a new laptop Dell Inspiron 7590 with 4k screen. Other specifications are i7 9750H + 16GB RAM + Nvidia GTX 1650 dGPU. I do not think the lagging animations and lagging Chrome/Word/Excel experience should appear in this computer.

The symptoms are very similar to some previous threads as in:

  1. https://forums.intel.com/s/question/0D50P0000490VAXSA2/poor-windows-10-ui-and-chrome-performance-wit...
  2. https://forums.intel.com/s/question/0D50P0000490KrTSAU/lagging-animations-at-4k-resolution-running-a...
  3. https://forums.intel.com/s/question/0D50P0000490V9dSAE/dell-m3800-4k-screen-lag-in-uianimations-inte...

 

In the first thread above, the problem was finally solved by using the updated Intel graphics driver. However, when I tried using the latest driver from both Intel and Nvidia, the problem persisted. Therefore I hope to get some help at this community. I look forward to any response. 🙂

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2 Replies
AlHill
Super User
97 Views

Since you have dual graphics, you MUST use the Dell drivers for both Intel and nvidia graphics.

 

Doc

 

QYan0
Beginner
97 Views

Thanks for your response. The computer used the Dell drivers initially but the lagging problem showed up. I will try uninstalling all current drivers from Intel and Nvidia official website and install those directly from Dell instead.

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