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shanks
Beginner
381 Views

Dota2 freezes in game with stuttering sound

I have i5-8250U with intel UHD620 graphics card. Recently i have been facing dota2 freeze with stuttering sound. The problem looks similar to this https://www.youtube.com/watch?v=yBe8uDNAhC4

I have tried updating the graphics driver and running dota2 in recommended settings but nothing works.

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3 Replies
Esteban_C_Intel
Employee
41 Views

Hello shanks,

 

Thank you for posting on the Intel® communities.

 

Could you please make sure you have installed the latest Intel® Graphics - Windows® 10 DCH Drivers? Also, could you please make sure you have tried the Intel® recommended settings for your processor model?

 

Finally, if the issue persists, please run the Intel® System Support Utility for Windows* and share the results with me. You will find the tool at the following link.

 

 

Regards,

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Esteban_C_Intel
Employee
41 Views

Hello shanks,

 

Were you able to check the recommendations provided in the previous post? If you need further assistance, please let us know.

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Esteban_C_Intel
Employee
41 Views

Hello shanks,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel