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Hello Susibm,
I understand you are getting an error message during the installation of the graphics driver.
Let me apologize for any inconvenience this issue may be causing to you.
I would like you to try installing our graphics driver manually. Please download the driver that is on this link https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip
Please install the graphics driver using the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY https://www.youtube.com/watch?v=S1KzoQDjMMY
Let me know if issue persists or not.
Regards,
Fred
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Provide your processor model number, ASUS system model number, and operating system information.
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SYSTEM INFORMATIONComputer ManufacturerASUSTeK COMPUTER INC.Computer ModelX550VXOperating System (O/S)Microsoft Windows 10 (build 14393), 64-bitOperating System Build (O/S)14393Operating System (version)10.0.14393System RAM8.0 GBCD or DVD DeviceHL-DT-ST DVDRAM GUE1NSystem Hard Drive OverviewSystem Total Storage Size:931.0 GBLocal Disk C:\931.0 GBUsed space:95.5 GBFree Space:835.5 GBGRAPHICS INFORMATIONGraphics Product [1]Intel(R) HD Graphics 530Video Memory4.0 GBGraphics Product [2]Intel(R) HD Graphics 530Video Memory4.0 GBMOTHERBOARD INFORMATIONManufacturernot detectedModelX550VXAA Numbernot detectedBIOS VendorAmerican Megatrends Inc.BIOS VersionAmerican Megatrends Inc. X550VX.301BIOS Release DateSystem Memory8.0 GBSound CardSonido Intel(R) para pantallasPROCESSOR INFORMATIONManufacturerIntelModel<a href="http://www.intel.com/p/en_US/suppor...
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Hello Susibm,
I understand you are getting an error message during the installation of the graphics driver.
Let me apologize for any inconvenience this issue may be causing to you.
I would like you to try installing our graphics driver manually. Please download the driver that is on this link https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip
Please install the graphics driver using the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY https://www.youtube.com/watch?v=S1KzoQDjMMY
Let me know if issue persists or not.
Regards,
Fred
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