Ekran w laptopie nie działa

[BriteRaven]

W ustawieniach wyświetlacza jest napisane że połączono z intel iris xe graphic a w programie centrum sterowania grafiki intel nie mogę włączyć ekranu ponieważ przycisk włącz świeci się na szaro i nie mogę go włączyć i wyświetla się wyjrzyknik na tym ekranie
Monitor laptopa nie włącza się

[Jose_Intel]

Hello @BriteRaven

Thank you for posting on the Intel️® communities.

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.  

We sincerely regret that this has happened to you, allow us to help you with that.

Please answer the following:

·      Was it working before?

·      Have you made any recent software change?

If you have the way, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Then, please generate and attach the Report for Intel® Intel Graphics Command Center

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello BriteRaven

We hope you are doing fine. 

Were you able to check the previous questions? 

Let us know if you still need assistance by attaching the required reports. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Jose_Intel]

Hello BriteRaven

We hope you are having a nice day. 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards. 

Jose B.  

Intel Customer Support Technician.