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(Epilepsy Warning) Destiny 2 flashing lights problem

Xillvion
New Contributor I
1,606 Views

I started noticing a bunch of flashing lights when entering this area of the game and this could be occuring in other parts of the game which maybe a DLC is required to access it.

This must be already happening when Destiny 2: Beyond Light got released, currently Destiny 2: The Witch Queen is the latest addition to the game. I only started playing this year so I don't know much about this.

Here's the youtube video of it happening at 1:15, it may cause Epilepsy:

https://www.youtube.com/watch?v=rinpcp2GsmY

0 Kudos
25 Replies
JosueO_Intel
Moderator
1,379 Views

Hello Xillvion,


Thank you for posting on the Intel®️ communities. In order to have a better understanding of the issue, please share with us the following information: 


  1. Was it working before?
  2. When did the issue start happening?
  3. Resolution being used.
  4. Graphic settings.


Regards, 


Josue O.  

Intel Customer Support Technician



Xillvion
New Contributor I
1,349 Views

1. I don't know, didn't had the hardware to play the game back then.
2. Don't know as well, but some people are saying that an update months ago to the game reduced the framerate, likely a change in the graphics.
3. 1920x1080
4. Lowest graphics settings that the game allows.

Xillvion
New Contributor I
1,327 Views

By the way @JosueO_Intel , I downgraded to Windows 10 due to other issues, but it shouldn't make a huge difference at all.

JosueO_Intel
Moderator
1,194 Views

Hello Xillvion,


Thank you for the information provided, in this case, please try performing a clean installation of the graphics driver. Use both OEM and Generic drivers, you can find the steps on your other thread or on the following article: 


https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html


Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
1,163 Views

Hello Xillvion,


We will check the issue internally and post back soon with more details. 


Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
1,096 Views

Hello Xillvion,

 

In this case, we tried to replicate the issue using a laptop with Iris Xe graphics and the driver 30.0.101.1404 and 30.0.101.1340, however, we weren't able to do it. 

 

Please share with us any specific settings you have on the game in order for us to check if we can replicate the issue. 

 

Also, we would like to know if this issue happen only on the expansion or if it also occurs on the standard game. 

 

We would also like to know if you have tested the game on an external display and with driver version 30.0.101.1404. Let us know the results. 

 

Regards, 

 

Josue O.  

Intel Customer Support Technician

 

 

Xillvion
New Contributor I
1,079 Views

Look for meteor showers on any part of the map, as circled blue in the screenshot:

Xillvion_0-1647061423559.png

That's the cause of the flashing lights.

I have Adaptive Tessellation turned on in the Intel Graphics Command Center. I think this expansion is only causing problems, I don't see any graphical glitches in other parts of the game.

No, I don't own a secondary display. Yes, 30.0.101.1404 has the same exact problem.

JosueO_Intel
Moderator
1,044 Views

Hello Xillvion,


Thank you for the information provided, we will continue investigating the issue and as soon as we have a response, we will let you know. 


Regards, 


Josue O.  

Intel Customer Support Technician



Xillvion
New Contributor I
1,041 Views
Waited for you to reply, to say that the flashing lights also happens in other parts of the game, but not very obvious.

Also I went back to Windows 11.
JosueO_Intel
Moderator
1,029 Views

Hello Xillvion,


We would like to confirm if the issue is only present on the expansion "Beyond Light" or if it also affects other expansions installed. 


Regards, 


Josue O.  

Intel Customer Support Technician



Xillvion
New Contributor I
906 Views

Actually, we shouldn't called it "expansions". More like, which planets in the game is causing this problem. So, for the problem I already reported, that planet I was in is called Europa, which has the flashing lights. But I saw those flashing lights in another planet I was on which I don't remember what it was, which has a rare occurrence. So I would say, this game has trouble running on Intel Graphics due to the game engine they developed for their own.

Xillvion
New Contributor I
896 Views

Also, may I know what laptop that was used during testing?

JosueO_Intel
Moderator
887 Views

Hello Xillvion,


Thank you for the clarification on that, it will be useful to continue investigating the issue. We just want to confirm if planet Europa is part of the "Beyond Light" DLC or if it is included in the standard game. 


Regarding the inquiry with the laptop being used, let us check for it and when we find it we will let you know. 


Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
872 Views

Hello Xillvion,


Were you able to check our previous message? 

Let us know if further assistance is needed. 


Regards, 


Josue O.  

Intel Customer Support Technician



Xillvion
New Contributor I
868 Views

Yes, why? I didn't have anything to reply about what you said regarding about paid content. I just assumed it was taken care of and that the responsible people are already testing to see if the problem does occur.

The game had crashed twice without any error message, while alt tabbing. Am I not recommended to play this game on the hardware I currently own? Because it's playable if you test out the appropriate in-game settings and the hardware has dual-channel RAM, which I don't currently have.

JosueO_Intel
Moderator
857 Views

Hello Xillvion,


Thank you for clarifying the information, we will continue investigating the issue and we will post back as soon with more details. 


Regards, 


Josue O.  

Intel Customer Support Technician



Xillvion
New Contributor I
852 Views

In the meantime, is it possible for Destiny 2 to be added to the gameplay.intel.com website? I actually noticed the game isn't listed at all in the first place.

Xillvion
New Contributor I
661 Views
DeividA_Intel
Moderator
648 Views

Hello Xillvion, 



I am sorry to inform you we were not able to reproduce this issue as you can see in the following video:



In order to confirm if there are more people affected by this behavior, you can encourage anyone that presents the same issue to post their experience on this thread.



Best regards, 

Deivid A.  

Intel Customer Support Technician 



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