Error 27.20.100.8681

[mlls]

Hola, cuando abro juegos me indica el siguiente error

27.20.100.8681, pidiendome que realize una actualizacion de los drivers de la pantalla.

no soy experta en el tema y necesito saber de que manera puedo solucionarlo, ya que, la pantalla tambien se me va a verde cuando abro mis juegos.

Controlador de graficos actualizar graficos del controlador WHEA_UNCORRECTABLE_ERROR error windows 11 

[ArchieD_Intel]

Hi mlls,

Tenga en cuenta que solo puedo apoyarlo en inglés. Utilicé una herramienta de traducción web para traducir esta respuesta, por lo que puede haber algunas traducciones inexactas

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• When did the issue start? Was it after a specific driver update or game patch?
• Is the Resizable Bar enabled?
• Have you used DDU to completely remove all residual drivers and installed a new one?
• Could you provide a screenshot of your in-game display and graphics settings?
• Which gaming platform did you use to download the game?
• Can you please provide the error message in English language?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi mlls,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi mlls,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician