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I just bought a new acer VG240Y M3 monitor which supports 180hz, firstly I cant see the option to set my refresh rate to 180hz in the display settings so I can only set it to 120hz. Second, when I play games (Eg: Valorant) on fullscreen mode the monitor locks to 30fps, it is only when I play it in fullscreen mode that my monitor does this, when I change it to fullscreen-windowed mode I get proper 120fps. The monitor switches on and off like its getting a new input and just locks to 30fps on fullscreen mode. Only while playing games on fullscreen mode I experience this issue, all the other times the monitor works like its supposed to. Can someone please help me regarding this?
I've attached Intel-System-Support-Utility log with this post for your reference.
Thanks.
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Acer Nitro VG240Y M3 Widescreen Gaming LED Monitor
1920 × 1080 @ 180 Hz
1 x HDMI 2.0
1 x DisplayPort 1.2
Dell Inspiron 5590 Setup and Specifications
1 x HDMI 1.4b
1 x USB-C with DisplayPort 1.2
Please connect your laptop with one of these cables to the DisplayPort connector of the monitor:
- Zeskit MAYA 8K Bi-Directional USB-C to DisplayPort 1.4 Cable
- Club 3D USB Type C Cable to DP 1.4 (CAC-1557)
- Cable Matters USB-C to DisplayPort Cable - 8K Ready (201036)
- Cable Matters Premium Braided USB C to DisplayPort 1.4 Cable (201336)
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