FC 25 Arc a750 lag, flies on the screen, Minecraft crowd

[Haider97235]

Hello everyone, I'm really fed up with my Arc a750. This card can't even run FC 25 properly, a popular game played by millions worldwide. There's a lot of lag and flies on the screen during cutscenes, and the audience looks like they're from Minecraft with a square head. Please fix these issues.

[JedG_Intel]

Hello Haider97235,

I'm sorry to hear that you are continuously experiencing issues with your Arc A750. I really understand how you feel and I assure you that I will do my best to get to the bottom of this. For me to address this properly, please help by sharing the information below.

1. Are you referring to EA SPORTS FC 25?

2. Which game distribution platform are you using to access the game (Steam, Epic Games, etc.)?

3. Is the issue isolated to this game?

4. Was this working fine before?

5. Kindly share some photos wherein the audience looks like they're from Minecraft.

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Haider97235,

My colleague, JedG_Intel, is currently away. Thus, I will assist you for now. I want to check if you had the chance to review the questions my colleague has posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

We look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[JedG_Intel]

Hello Haider97235,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician