- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ich habe alle Anweisungen der Seite Beheben des Fehlercodes "0x80070103" beim Aktualisieren des Grafiktreibers aus Intel® Treiber- und Support-Assistent befolgt (Beheben des Fehlercodes "0x80070103" beim Aktualisieren des... (intel.de)). Der Fehler besteht weiter! Was kann ich tun?
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, @jo60.
Thank you for posting on the Intel® communities. I will gladly assist you here.
Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.
Did you make sure you followed all the steps?
- Check to see if the recommended version of the graphics driver shown in the Intel® Driver & Support Assistant matches the one already installed on the system. For comprehensive information on obtaining the most recent graphics driver version, see How to Identify Your Intel Graphics Driver Version in Windows 10 & Windows 11.
- If the versions match, Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) tool in the system using the Intel® Driver & Support Assistant Uninstaller.
- Reboot the System.
- Download and install the latest Intel® DSA version.
We recommend checking with your System Manufacturer and using the driver software provided by them to avoid potential installation incompatibilities. Intel supplies generic versions of Graphics Drivers for general purposes. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging.
Also, please be aware that the Intel® DSA was designed for products manufactured by Intel such as Intel® NUCs, not for OEM systems (Original Equipment Manufacturer). Most of the time, they have their own driver assistants and we recommend using these for your laptop.
On the other hand, your laptop only shows that is using NVIDIA GeForce RTX 3050 Laptop GPU, are you sure that your laptop is using Intel graphics?
Best regards,
Jocelyn M.
Intel Customer Support Technician.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hallo Jocelyn,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, @jo60.
Thank you for the information provided.
Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.
As we understand, the issue is no longer present so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Jocelyn M.
Intel Customer Support Technician.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page