Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Fifa 16 worked fine and suddenly start showing players render black in 5500

idata
Mitarbeiter
2.918Aufrufe

Hi,

I was able to play Fifa 16 in my X1 Carbon with graphic card 5500 without any problems. Suddenly the paid as well as the demo versions started to display all players render in black.

I believe it is somethig related to the new driver but tried to roll back and still has the issue. I am running windows 10 and tried many times to fix the installation but no luck.

Any idea about this?

Thx a lot

0 Kudos
8 Antworten
idata
Mitarbeiter
2.041Aufrufe

Hello, aerlijman:

Thank you for joining the Graphics community.

I would like to gather some information in order to address this matter, so please download the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility, and attach it, with this report I will be able to confirm some of that information.

Regards,

Amy.

CMorr9
Einsteiger
2.041Aufrufe

I'm having the same issue.

CMorr9
Einsteiger
2.041Aufrufe

In my case however, rolling back the driver worked.

idata
Mitarbeiter
2.041Aufrufe

cmandd can you post the exact version you rolled back? thks

idata
Mitarbeiter
2.041Aufrufe
idata
Mitarbeiter
2.041Aufrufe

Thank for the report.

Please try updating your Intel® HD Graphics driver version to the following https://downloadcenter.intel.com/download/26099/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210 Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] use this method for the installation http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &... .

 

 

 

cmandd, could please share that version with us?

 

Regards,

Amy.

idata
Mitarbeiter
2.041Aufrufe

With the Beta Drivers all worked fine again!!

Thx a lot Amy

idata
Mitarbeiter
2.041Aufrufe

/thread/103982 aerlijman, that's great! Enjoy the game.

If you need further assistance let us know.

Regards,

Amy.

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