Final Fantasy VII Remake performance issues Intel ARC B580

[Swicked86]

This game is almost unplayable at all resolutions, however 720p is allowing over 30fps.  The drivers have been updated, resizable bar is on, DX12 and DX11 have both been tried.  I don't know what will correct the performance.

 

 

[NormanS_Intel · Accepted solution]

Hello Swicked86,
 
Thank you for posting in the community!

To prevent any confusion, I have responded in the other thread you created. You can find it here: https://community.intel.com/t5/Intel-ARC-Graphics/Very-bad-performance-Final-Fantasy-7-Remake-Intel-B580/m-p/1680585#M23300

As a result, I will close this inquiry now. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored.

Best regards,
Norman S.
Intel Customer Support Engineer

[Swicked86]

So removing the driver in safe mode resolved the issue resulting in over 100 fps at 2k resolution. I tried removing shader cache and the performance didn't increase. Can you let me know what logs could have been collected to indicate what issues could have occurred? I really don't think reinstalling a driver is an actual solution to finding the issue. If you point me to logs I can review or any diagnostic tools Intel provides I would greatly appreciate it.