GA-Z68XP-UD3-iSSD HDMI problems; no Intel graphic control panel

[idata]

Hi,

I have a gigabyte board GA-Z68XP-UD3-iSSD, i5-2500k, 8 GB Corsair Ram and BENQ M2200HD monitor; W7 64bit. This board has only a HDMI output (no DVI or VGA). I experience also HDMI problems from the start, although also the BENQ monitor seems to have a none compatible HDMI input when connected to this Gigabyte board.

At the first time power-up (W7 not installed) nothing on the screen; the BIOS though beeped one time as normal. In order to exclude a fault in my monitor I installed an PCIe ASUS HD6450 video card. This card has HDMI/DVI/VGA outputs. The HDMI output of this card worked from the start with the monitor . So, I installed W7 and loaded all the drivers which came with the Gigabyte board driver disk including the Intel graphic driver. The active graphic drive till this point was the standard VGA driver which is automatically invoked in case no active drivers are available.

Removed the ASUS card and tried again the HDMI output of the mobo on the HDMI input of the monitor; no result.

Tried the HDMI mobo output with my SONY TV. The BIOS screen came up and W7 started. Than it froze as soon as the three leds of the keyboard lit, just before the desktop is shown, rendering a black screen with the mouse pointer in middle frozen.

With a HDMI-DVI cable adapter connected to the DVI input of the monitor, I got the same result; black screen and frozen Mouse pointer.

Installed the ASUS card again tried all output channels of that card with the monitor. HDMI/DVI/VGA worked all fine.

Than I installed the HD6450 drivers which came with the card. As soon as W7 restarted to configure the new drivers of the ASUS card, the whole thing froze again.

Restarted W7 in the safe mode. The control panel showed two drivers The Intel end HD6450. Deactivate the Intel graphic driver in the control panel. Restarted again and W7 came up smoothly.

Strange enough, now the Firfox browser would not start. IE or Opera did fine. Latest HD6450 driver revision from the AMD site resolved this problem.

I removed the drivers of the ASUS card and kept the Intel driver deactivated. Used the mobo HDMI output and W7 started smoothly on my TV as well as, via the HDMI-DVI cable adapter, on my monitor via the standard VGA driver.

Reading all the issues regarding the Intel graphic driver I tried revision 8.15.10.2361, 8.15.10.2430 and 8.15.10.2461. All with no result. Every time the same frozen state as the result.

Did not read that someone is having problems with two drivers (Intel and HD6450) active. So that's new I think.

I also cannot start/invoke the Intel graphics and media control panel either. Also not if the HD6450 driver is removed, the Intel driver is activated and the monitor operates from the ASUS card on the standard VGA driver. Nowhere an icon to click on. Someone having an idea why not?

It seems that the HDMI input of the (specific) BENQ monitor is incompatible with this specific Gigabyte board, which made the fault finding difficult, but that the main problem is (still is) the Intel graphic driver software.

I really hope that Intel comes up with a solution for the drivers soon.

Regards, Jos (located in the Netherlands)

[DArce]

Hello,

From what I can see, you seem to be having more issues related to a motherboard configuration and installation than a problem with the generic drivers that we have on our web site.

I suggest you to troubleshoot this POST and operating system boot issue directly with your motherboard manufacturer and using only the drivers provided by them and then try to troubleshoot the other issues you mentioned within the operating system.

[idata]

Hi Diego,

Thanks for yr reply.

But pls read this thread as well /thread/24136?start=15&tstart=30 http://communities.intel.com/thread/24136?start=15&tstart=30.

There you can read that I had the system running on the HDMI output from the MB, but only with a specific version of part of that specific version of the Intel driver.

Furthermore I have only one computer and I am now running the system with the ASUS videocard. I can not effort to keep experimenting with my system with the risk of loosing all my data/programs in order to maybe solve a problem.

No offence; but in my opinion the problem lies within the Intel graphic program; maybe also in the interface between Gigabyte and Intel. I think that the end customer should not be crushed between two parties.

The biggest mistake I have made is that I build the system myself and I am now in the middle of two parties pointing to each other.

[idata]

sorry to hijack your thread.

Diego since you are no longer answering questions that ask directly about intel gma hd drivers,

can you please tell me how i can get hold of some older drivers?

I want to go back and try some gma hd drivers from before the last 3 or 4 updates.

Is there a driver archive we can access?

Intel only has the most recent couple of drivers available and they obviously dont work with a lot of pc's

[DArce]

Hello,

The only two versions available on the site are the latest and the previous version of the driver. They are available here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Processor+graphics&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&ProdId=3319&LineId=3310&FamilyId=39 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Processor+graphics&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000&ProdId=3319&LineId=3310&FamilyId=39

[idata]

thanks diego but i know those new drivers are the ones available on the site.

I'm asking if its possible to get some older versions?

I know this asus k52f notebook worked fine with the win7 it shipped with.

Only after a fresh install and using these newer drivers is there a problem.

I want to try and reinstall the driver it came with or at least try a couple that are a few versions back.

Surely it wouldnt be to much to ask for intel to upload some older driver versions for people having these issues to try?

Sorry again for hijacking your thread jos.

Your problem is no doubt driver based.

You wont get a control panel until the drivers installed.

I'm sure intel know about the graphic driver issues but it seems they are having trouble working it out.

[DArce]

Hello,

The only previous versions available are the ones posted on the URL provided. If you need an older version you can contact your Original Equipment Manufacturer and look for previous versions of the customized drivers they provide for your computer.