Games Crashes When I Use FSR 3 Frame Rendering With My ARC A770 GPU

[aytxx24]

So far in Cyberpunk 2077 and Ratchet & Clank Rift Apart, the games crash when I turn on fsr 3 frame rendering. When I turn it off, there is no problem. I would like this problem, which is probably driver related, to be solved immediately. I left Cyberpunk's error logs. I don't want to play with FSR 3 turned off because it doubled my fps. I have Intel ARC A770 Limited Edition GPU and my drivers are up to date.

[ArchieD_Intel]

Hi aytxx24,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
• When did the issue start? Was it after a specific driver update or game patch?
• Have you used DDU to completely remove all residual drivers and installed a new one?
• Have you tried adjusting the graphics settings?
• Could you provide a screenshot of your in-game display and graphics settings?
• Which gaming platform did you use to download the game?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi aytxx24,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi aytxx24,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician