Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20493 Discussions

Graphical artefacts in application with windows 11

hugocostelha
Beginner
935 Views

Hi

I have recently bought an ASUS ROG Zephyrus M16 (model GU603HM-71B36PB1). It has an 11th Gen Intel(R) Core(TM) i7-11800H and, besides the NVIDIA RTX3060, it has an Intel UHD.

When I open Microsoft Teams I get red and green pixels when I am watching video shared by others (by their cameras, shared screen, etc.), as shown in the image below (see on the left and right borders of the image). That happened with the updated driver supplied by Asus (V30.0.100.9805), but I also updated the driver with the latest Intel provided driver (V30.0.101.1631) and the result is still the same.

If I force Teams to use the NVIDIA GPU those graphical artefacts are not visible anymore.

This seems a driver bug, thus my post here.

Best regards,

Hugo Costelha

0 Kudos
1 Reply
bnitsche
Beginner
827 Views

We have at least two users with an XPS 15 9510 (i7-11800H, Intel UHD) with exactly the same graphic artefacts in Teams calls. We have latest UHD drivers from Dell installed (30.0.100.9864, A02).

 

When we remove Intel UHD from the device manager and add it back, the problem is gone  for some time. But then reappears...

0 Kudos
Reply