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Hello Cjwa2332,
Thank you for posting in Intel Communities.
To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:
Which other games (apart from Fortnite) are getting the issue? Additionally, we highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
- Scan: Check the box Everything.
- Click Scan.
- Review: When finished scanning, click Next.
- Click Save (.txt). Attach the file as you reply.
You may also check this article below:
How to Improve Your Fortnite FPS on PC
I will wait for your reply.
Best regards,
JeanetteC.
Intel® Customer Support Technician
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Hello Cjwa2332,
Good day!
I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and let me know if you need time to share the details I asked for. Please let me know about this information so we can identify the next steps that need to be taken to resolve this issue.
I will wait for your reply.
Best regards,
Jeanette C.
Intel® Customer Support Technician
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Hello Cjwa2332,
As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.
Sincerely,
JeanetteC.
Intel Customer Support Technician

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