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CTeus
Beginner
101 Views

Guten Tag, ich habe Problem mit Photoshop zu arbeiten. Ich habe ein Surface Book 2 i7, 16GB. also geeignet für mit Photoshop zu arbeiten. Der Mitarbeiter von Adobe PS teilte mir mit das ich ev. den Treiber aktualisieren muss. Das Foto bleibt links hängen.

Screenshot_20200425_184306.jpg Mein aktueller Treiber. INTEL (R) UHD Graphics 620 Version: 25.20.100.6472.

Bitte um Hilfe welche Version?

Danke

Chantal

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Leonardo_C_Intel
Moderator
57 Views

Hello CTeus

 

Thank you for posting in the Intel Community.

 

You can try installing the generic drivers for the Intel® UHD Graphics 620, for example, you can test the latest version 26.20.100.8141 on the system,

 

Please keep in mind that Microsoft surface pro systems have highly customized drivers form the Original Equipment Manufacturer (OEM) and if the system requires a newer release, we recommend contacting Microsoft to request this.

 

NOTE: if you have errors while completing the update you can follow the steps on Intel® HD Graphics Installation Error: This Installation Package is Not Supported by this Processor ....

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

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