Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
1,416 Views

HDMI port does not awaken from sleep mode

I am running a dual-monitor setup on Windows 8 with an Intel HD 2500 graphics card (driver 10.18.10.3379). I run one monitor out of the VGA port and the other from the HDMI port.

All is well until the computer goes to sleep or I shut down, at which point only the VGA port will awaken (regardless of which of the two monitors is connected to it). If, however, I pull the VGA plug from the computer before awakening, the HDMI-connected monitor will turn on, and then I can plug in the VGA plug and get the dual-setup working.

It seems that the HDMI port will not turn on unless the GPU sees there is no monitor connected through the VGA. If that is the issue, is there any way to "force" the HDMI to life?

0 Kudos
6 Replies
Highlighted
Employee

Re: HDMI port does not awaken from sleep mode

Hi Sonny

Could you please post the following information to help with resolving this issue?

1. System/motherboard manufacturer

2. System/motherboard model

3. Processor

4. Memory

5.Windows 64 or 32 bit?

6. HDMI display/TV model

7. Other peripheral attached to the system.

Thanks

Robert

0 Kudos
Highlighted
Beginner

Re: HDMI port does not awaken from sleep mode

I am running a Levono H430, with a i5-3330 processor and 8GB of RAM.

Windows 8, 64 bit.

One monitor is a Dell ST24 and the other a Samsung SyncMaster 930b.

The only other things attached to the computer is a keyboard and mouse.

0 Kudos
Highlighted
Employee

Re: HDMI port does not awaken from sleep mode

0 Kudos
Highlighted
Beginner

Re: HDMI port does not awaken from sleep mode

Yes, it is running latest BIOS.

0 Kudos
Highlighted
Employee

Re: HDMI port does not awaken from sleep mode

Hi Sonny

One additional request. Could you please install the driver for your Dell display? It can be found here:

http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=VCFD2 http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=VCFD2

.

0 Kudos
Highlighted
Beginner

Re: HDMI port does not awaken from sleep mode

Did as you asked, no difference.

0 Kudos